Independent service, not a government website.

Pak-Identity portal unreachable (HTTP 403)

"Pak-Identity portal unreachable (HTTP 403)" is a message shown by NADRA PakID (Pakistan). id.nadra.gov.pk (Pak-Identity) and the old photo-guidelines PDF are no longer reachable; the live channels are nadra.gov.pk and the PakID app, which capture the photo live. First step: Start from nadra.gov.pk or install the PakID app instead of the old portal.

Why it happens

id.nadra.gov.pk (Pak-Identity) and the old photo-guidelines PDF are no longer reachable; the live channels are nadra.gov.pk and the PakID app, which capture the photo live.

What to do

  1. 1.Start from nadra.gov.pk or install the PakID app instead of the old portal.
  2. 2.Expect a live capture in the app or at a NADRA centre rather than a file upload.
  3. 3.Use our checklist to prepare lighting and background for the live capture.

Official wording

Reported by users; not a published rule.

Source: https://www.nadra.gov.pk/identityDocument/cnic?tab=nic&action=new

Traced to: spec pk/cnic portalQuirks

Affected documents

Frequently asked questions

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.