About us

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.

We built SurePassportPhoto because most rejections come from the room and the crop, not the person, and because the rules are public but scattered. The tool measures your photo against the published numbers on your own device, and we stand behind the result with a refund if the authority disagrees.

There is no studio, no mailing and no account. You take the photo on your phone, the checks run in your browser, and a purchase stays unlocked for 30 days on the device and browser you used.

SurePassportPhoto is a product of Reinvent Global, which operates the service and answers at support@surepassportphoto.com.

• Official source only: the authority's own page or published specification, linked from every requirements page.
• Verbatim quotes: the rule is shown in the authority's words, not our paraphrase.
• Dated: every requirements page states when the rule was last checked.
• Re-checked monthly: a script re-reads each source against the copy we saved, and any difference is reviewed by a person.
• Fact-check pass: every entry is read against its quotes before it is published.
• Built from 720 real customer complaints about online passport photo services.

Every re-check and edit is listed in the change log; the rules we follow are in our editorial policy, and the records themselves are published as an open dataset.

• We are not a government website and have no connection to any passport or visa authority.
• We do not apply for documents on your behalf; you submit the photo with your own application.
• We do not mail prints. You download the file and print it at home or at a local shop.
• We make no acceptance-rate claims. The authority decides; if it rejects a photo we prepared, our guarantee refunds you.

Questions? Email support@surepassportphoto.com or use the contact form.

Refunds: refund policy. Your data: privacy.