Poliisi online application (Finland): known issues

Poliisi online application (Finland) is the portal in Finland used for Finnish Passport Photo and Finnish Identity Card Photo. We list 1 message it shows when a photo upload fails, why each appears and what to change before uploading again, each traced to the portal's own wording or a verified user report. The portal and its staff make the final decision on every photo.

Official page: https://poliisi.fi/en/submitting-passport-photographs

Messages and what to do

1. Photograph retrieval code (kuvatunnus) required

   First step: Have a photographer upload the photo and give you the kuvatunnus code, then enter it in the online application.

Documents submitted through this portal

• Finnish Passport Photo (passi, 500 x 653 px upload or 36 x 47 mm print)
• Finnish Identity Card Photo (henkilökortti, 500 x 653 px upload or print)

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.