Photograph retrieval code (kuvatunnus) required
"Photograph retrieval code (kuvatunnus) required" is a message shown by Poliisi online application (Finland). The online passport and identity card applications take a photograph retrieval code from a photographer's upload, not a file. First step: Have a photographer upload the photo and give you the kuvatunnus code, then enter it in the online application.
Why it happens
The online passport and identity card applications take a photograph retrieval code from a photographer's upload, not a file. A paper photo rules out the online application: it is scanned at the police service point.
What to do
- 1.Have a photographer upload the photo and give you the kuvatunnus code, then enter it in the online application.
- 2.If you only have a print (36 x 47 mm), book a visit to the police service point where it is scanned.
- 3.You can also give the code to the officer at the police station.
Official wording
Reported by users; not a published rule.
Source: https://poliisi.fi/en/submitting-passport-photographs
Affected documents
- Finnish Passport Photo (passi, 500 x 653 px upload or 36 x 47 mm print)
- Finnish Identity Card Photo (henkilökortti, 500 x 653 px upload or print)
Frequently asked questions
We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.