Not necessarily. The 2 MB limit is a client-side constant in the portal code (USER_IMAGE_REQUIRED_SIZE_IN_MB=2), so an oversized file is refused before anything is sent. Work through the steps on this page and compare the photo with the official rule on the document page before you re-upload.

Will SurePassportPhoto fix this?

We prepare the file to the official size, head height and background for NIS Passport Application Portal (Nigeria), and our checklist flags the lighting and framing faults behind this message. The portal and its staff make the final decision; if they reject a photo we made, our guarantee covers you.

Photo refused before upload (2 MB limit)

"Photo refused before upload (2 MB limit)" is a message shown by NIS Passport Application Portal (Nigeria). The 2 MB limit is a client-side constant in the portal code (USER_IMAGE_REQUIRED_SIZE_IN_MB=2), so an oversized file is refused before anything is sent. First step: Export a JPEG under 2 MB; our 900 x 1200 pixel file is well inside the limit.

Why it happens

The 2 MB limit is a client-side constant in the portal code (USER_IMAGE_REQUIRED_SIZE_IN_MB=2), so an oversized file is refused before anything is sent.

What to do

1.Export a JPEG under 2 MB; our 900 x 1200 pixel file is well inside the limit.
2.Use the portal's 'Test Photo Upload' tile before paying to confirm the file passes.
3.Retry the upload with the smaller file.

Official wording

Click here to check your passport size photo compliance before you proceed to the passport application.

Source: https://passport.immigration.gov.ng/

Traced to: spec ng/passport portalQuirks

Affected documents

Nigerian Passport Photo (NIS portal upload, 600 x 800 px minimum)

Frequently asked questions

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.