Not necessarily. thaievisa.go.th publishes no pixel or KB limit for the photograph. Work through the steps on this page and compare the photo with the official rule on the document page before you re-upload.

Will SurePassportPhoto fix this?

We prepare the file to the official size, head height and background for thaievisa.go.th (Thai e-Visa), and our checklist flags the lighting and framing faults behind this message. The portal and its staff make the final decision; if they reject a photo we made, our guarantee covers you.

No pixel or file-size limit shown for the photo upload

"No pixel or file-size limit shown for the photo upload" is a message shown by thaievisa.go.th (Thai e-Visa). thaievisa.go.th publishes no pixel or KB limit for the photograph. First step: Create an account, then in Step 2 upload the biodata page and the photograph as separate sub-sections.

Why it happens

thaievisa.go.th publishes no pixel or KB limit for the photograph. The photo and the biodata page are uploaded as separate sub-sections in Step 2 (Applicant Information).

What to do

1.Create an account, then in Step 2 upload the biodata page and the photograph as separate sub-sections.
2.Keep the file modest: a 413 x 531 pixel JPEG is well under 1 MB.
3.Continue with Step 3 (Travel Information), Step 4 (Supporting Document), then pay; the confirmation arrives by e-mail.

Official wording

Reported by users; not a published rule.

Source: https://www.thaievisa.go.th/visa/tourist-visa

Affected documents

Thai e-Visa Photo (thaievisa.go.th upload, taken within six months)

Frequently asked questions

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.