eHomeAffairs (South Africa): known issues
eHomeAffairs (South Africa) is the portal in South Africa used for South African Passport Photo. We list 1 message it shows when a photo upload fails, why each appears and what to change before uploading again, each traced to the portal's own wording or a verified user report. The portal and its staff make the final decision on every photo.
Official page: https://dirco.gov.za/canberra/wp-content/uploads/sites/85/2026/04/Passport_Photo_Requirements.pdf
Messages and what to do
- eHomeAffairs has no photo upload step
First step: Book and pay on eHomeAffairs without looking for an upload field.
Documents submitted through this portal
We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.