SurePassportPhoto vs Visafoto

Visafoto and we work alike in the way that matters most: a flat price and a preview of the result before you pay. The differences are in the detail. Visafoto charges $9 per photo and its price includes round-the-clock support; we charge $6.99, show each rule's measured value, and let you review the result privately before you pay.

Facts about Visafoto come only from the pages listed under Sources, each with the date we saved it. Checked 2026-10-11.

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Where no online photo works

Not every document can be done online. Where the authority restricts photos made at home or online, no online service's file fits, ours included: among them the Canadian passport, the Australian passport, Ireland's Passport Online, and the French and German passports and ID cards. For those documents the tool shows the authority's rule before checkout and the refund guarantee does not cover them. See the full list and the reasons.

Side by side

Visafoto compared with SurePassportPhoto
	Visafoto	SurePassportPhoto
Price	$9 per photo, a one-time editing fee, including a print template and a money-back guarantee. [2]	$6.99, one payment per document, charged in USD. No subscription and no add-ons at checkout. The price is on every page before you upload anything.
Where the photo is processed	You upload the photo to their site; they scale, crop, fix the background and correct the size in kilobytes. [1]	We crop your photo to the official size, check it against the published requirements, and show you the result before you pay.
Result shown before you pay	Yes: until you pay you see a preview of the final result, and you can try different photos first. [2]	Yes. You see the crop and the full checklist with each rule's measured value first; the pay button says how many checks pass and stays disabled while a blocking check fails.
Who checks the photo	The pages we saved describe automated processing and round-the-clock technical support; they do not describe a human review of every photo. [2]	Automated checks only. No person reviews your photo, and we say so.
If the photo is rejected	'If a photo made by the Service is not accepted by a government agency, we guarantee to give 100% of your money back.' The pages we saved state no time limit and no proof rule. [3]	If the authority rejects the photo, request a refund within 60 days of purchase: the full $6.99 goes back to the card you paid with within 2 business days of approval. A written self-declaration is accepted when the counter gave you nothing in writing.
Delivery	By download from their site or by email, right after payment. [3]	The files download on screen right after payment, including a print sheet for printed documents, which you print yourself. An email link is optional. We do not mail prints or send orders to stores.

What the saved pages say

For paper documents you print their 4 x 6 in (10 x 15 cm) template yourself, online at Walgreens or similar services, or on a colour printer. [1]
Making passport, visa and ID photos since 2013. [1]
Their home page states that 99.7% of the photos they make are accepted by the authorities. [1]
Their developers also make the 7ID phone app. [2]
No registration is required. [2]

When Visafoto is the better choice

You want someone to answer by email and adjust a difficult photo for you; their price includes round-the-clock technical support. [2]
You prefer a phone app: the 7ID app is made by the same developers. [2]

Where we differ

Our price is $6.99, and you can review the crop and measured checks before you pay.
The checklist shows the measured value for each rule (head height, eye line, lighting, background, resolution), not only a preview picture.
Our guarantee has a written window, 60 days from purchase, and a 2-business-day refund.

What reviewers say

Single public reviews from our research into 720 real customer complaints about online passport photo services, and the praise around them. They show what can happen, not how often it does.

“They cut my hair, changed the shape of my ears, added a shadow around my neck”
Complaint, Trustpilot review, 2023-10-15
“there was a shadow under the right ear. I contacted the customer service, and in the timely manner, they fixed it and also included 3 different sets”
Praise, Trustpilot review, 2026-09-07

Sources

Visafoto home page, visafoto.com, page saved 2026-10-11.
Visafoto prices, visafoto.com, page saved 2026-10-11.
Visafoto terms of service, visafoto.com, page saved 2026-10-11.

All comparisons · Check a photo free

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.