passport.go.kr online re-issue (Korea): known issues

passport.go.kr online re-issue (Korea) is the portal in South Korea used for Korean Passport Photo. We list 1 message it shows when a photo upload fails, why each appears and what to change before uploading again, each traced to the portal's own wording or a verified user report. The portal and its staff make the final decision on every photo.

Official page: https://www.passport.go.kr/home/kor/contents.do?menuPos=32

Messages and what to do

1. File refused: size or dimensions out of range

   First step: Upload our 413 x 531 pixel file at 300 dpi.

Documents submitted through this portal

• Korean Passport Photo (여권사진, 3.5 x 4.5 cm print or 413 x 531 px upload)

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.