randevu.nvi.gov.tr and e-Devlet (Turkey): known issues

randevu.nvi.gov.tr and e-Devlet (Turkey) is the portal in Türkiye used for Turkish Passport Photo, T.C. Kimlik Kartı Photo and Turkish Driving Licence Photo. We list 1 message it shows when a photo upload fails, why each appears and what to change before uploading again, each traced to the portal's own wording or a verified user report. The portal and its staff make the final decision on every photo.

Official page: https://www.nvi.gov.tr/sss-pasaport-hizmetleri

Messages and what to do

1. No photo upload: the print is handed in at the counter

   First step: Book the appointment online; there is no photo field to fill.

Documents submitted through this portal

• Turkish Passport Photo (biyometrik fotoğraf, 50 x 60 mm)
• T.C. Kimlik Kartı Photo (Turkish ID card, biyometrik fotoğraf)
• Turkish Driving Licence Photo (sürücü belgesi, biyometrik fotoğraf)

We are an independent service, not a government website. Applying for a passport or visa is done with your government; we only prepare the photo.